Although it is not necessarily your fault, you are responsible for any damage to the e-bike, except that due to normal wear and tear. Treat the rental bike as if it were your own.
Upon request we provide a tire repair kit and a normal bicycle pump. If you know how to fix a flat tire you can continue your tour. Serious damage is rare because our bikes are carefully maintained and have tubeless tyres. Just in case, our business telephone number is listed on each e-bike.
The theft insurance taken out when renting one or more bicycles provides for the following conditions:
– You pay a premium per bike, per day
– You absolutely must lock your bikes according to the instructions
– If your bike is stolen or lost you must file a report with the police and get a copy of the report
– You will lose the €500 security deposit and will be charged for a new lock
– If you no longer have the keys to the lock you will have to repay the price of the bicycle and the lock.
No, you do not need to leave a security deposit but an e-bike identity document + credit card number. The deposit is not the rental payment: it will be paid when the bike is returned. N.B. Rates are based on cash payment.
No, 2 people cannot ride on our e-bikes: they are not designed for this need!
Yes, all our e-bikes have front and rear lights. Before leaving, make sure you know how to turn them on.
Of course, but as an option. We sincerely suggest requesting them in combination with the rental as the passive safety of the user is very important. The helmets are sanitized with a special spray at each exit.
Yes! Italian traffic laws also apply to you when you use any bicycle, including our rental e-bikes. Adhere scrupulously to the rules and follow the instructions of the companion/instructor.
Of course! Groups of 8 people benefit from a 10% discount if they pay together. We also offer special rates for periods longer than 2 weeks. Contact us to find out more.
E-bikes are heavier than normal mountain bikes (MTBs): depending on the type of bike, including chain and lock, they weigh 23-25 kilos. But you will be surprised by the ease of driving and the assistance of the electric motor!
Certamente. Consultate la sezione apposita per guide in ebike e per visite turistiche ed escursionistiche a piedi.
Italian 
English